1. INTRODUCTION
This website is provided by Securcap Securities Limited a company registered in Seychelles, authorized and regulated by
the Seychelles’ Financial Services Authority (FSA) with licence number SD012 operating under its brand name XLNTrade
(www.xlntrade.com) (hereinafter interchangeably referred to as “Company”, “we”, “us” or “our”).
We value our relationship with you and we are committed to ensuring that your personal data are kept safe and at all times.
The provisions within this Privacy Policy (the “Policy”) apply to all visitors that receive the intended services through our
website and/or systems (the “Services”).
It is important therefore that you read and understand this Policy together with any other privacy document and/ or notice
we post on our website so that you are fully aware of how and why we are using your personal data.
2. PERSONAL INFORMATION
In order to provide you with the very best service, when you apply to become a XLNTrade customer or open a live account,
we will ask you for personal information. This information will assist us in evaluating your financial needs, processing your
requests and transactions, keeping you informed about products and services that may be of interest to you, and providing
you with a better customer experience.
3. REQUIRED INFORMATION MAY INCLUDE:
Application Information – full name, address, birth date, identity − social security number, occupation, assets and income.
- Transaction Information – Information about your transactions with us and/or our affiliates, and records of past
communications. These may include your account balances, trading activity, past inquiries and our responses. - Verification Information – This may be required to verify your identity, and may include passport or driver’s license.
- Note: Anti-Money Laundering (“AML”) regulations requires financial institutions to collect information and take action
where necessary, in order to verify a customer’s identity. - Note: XLNTrade does not intentionally collect information from persons under thirteen years of age.
4. THE USE OF COOKIES
We use a technology called “cookies”, which enables us to provide you with a better experience in using our website by
sending small text files from our servers to your computer. These cookies do not track your private information. You can
manage cookies from your internet browser.
5. SHARING INFORMATION
a. Affiliates
We may share some or all of the personal information described above with our affiliates in order to service client accounts
or inform clients of new products and services. Our affiliates may include companies controlled or owned by us, as well as
companies which have an ownership interest in our company. Our affiliates maintain the privacy of your information in the
same manner and to the same extent as XLNTrade, and in accordance with this privacy policy.
b. Third Parties
XLNTrade does not disclose your personal information to third parties, except as described in this privacy policy. Third
party disclosures may include sharing such information with non-affiliated companies that perform support services for
your account or facilitate your transactions with XLNTrade. These companies may include those that provide professional,
legal or accounting services to XLNTrade. Non-affiliate companies that assist XLNTrade in providing services are required
to maintain the confidentiality of such information to the extent they receive it. In addition, they are obligated to use your
personal information only in the course of providing such services and only for the purposes dictated by XLNTrade.
XLNTrade may disclose a customer’s personal information to a third party in order to fulfill their instructions or pursuant to
express consent. It is important to us that you know that XLNTrade will not sell your personal information.
c. Regulators
XLNTrade may disclose your personal information to third parties as permitted by, or in order to comply with applicable
laws and regulations. This may include disclosing personal information in order to cooperate with regulatory authorities
and law enforcement agencies, as may be necessary to protect our property or rights.
d. Merger or Bankruptcy
XLNTrade is obliged to maintain customer information according to its incorporation laws. In the event of a merger, the
information will merge along with the company. In the event of bankruptcy, different legal statuses shall apply in
accordance with its incorporation laws and its recordkeeping requirements
e. Payment Information
XLNTrade does not keep, in any form, customer payment information.
5. Failure to Provide Personal Information
You have a choice to supply any or all of the personal information required. However, missing information may result in
our being unable to open or maintain your account and /or to provide you with our services
6. OPT OUT
Should you choose to have your name and personal data removed from our database, you can do so by sending an email
to customer.service@xlntrade.com. Clients data is retained for 7 (seven) years after they cease to be a client.
7. AMENDMENTS
Any amendments to our privacy policy that affect the personal information of users collected on our website will be notified
to the users, within a reasonable time, via email. Users will have a choice whether or not we use the information in a different
manner. Any amendments made by us that do not affect personal information will be posted on our website. Clients data
is retained for 7 (seven) years after they cease to be a client.
8. MAILING INFORMATION
Whether you wish to talk to us about our privacy policy or any other issue, the professional team at XLNTrade is available
to assist you anytime, 24/7. Please feel free to contact us via phone and e-mail. You can also use our chat facility to IM a
customer service representative.
Company Registered Address: Securcap Securities Limited, Suite C, Orion Mall, Palm Street, Victoria, Mahe, Seychelles
E-mail: customer.service@xlntrade.com.
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